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3 min

Slip and Fall in a Store During the Holidays: Who Is Responsible?

Quick Summary:
If you suffer a slip and fall in a store while holiday shopping in Pennsylvania, the store may be responsible if it created the hazard or knew, or should have known, about it and failed to fix it or warn you. This guide explains how notice works, what evidence helps, how shared fault can affect a claim, and the two-year filing deadline. It is written for shoppers in Philadelphia, Bucks County, and Montgomery County.

Crowded aisles, wet entryways, and boxes stacked for holiday sales make November and December a busy season for injuries in retail stores. A slip and fall in a store can lead to broken wrists, hip fractures, back injuries, and head trauma, and many shoppers are unsure whether the store bears any responsibility. Here is how Pennsylvania law generally approaches these cases.

What Pennsylvania Law Requires After a Slip and Fall in a Store

Shoppers are considered business invitees, which means the store owes them a duty of reasonable care. That does not make a store responsible for every fall. To recover compensation, an injured shopper generally has to show that the store created the dangerous condition or had actual or constructive notice of it.

Actual notice means an employee knew about the hazard, such as a reported spill. Constructive notice means the hazard was there long enough that a reasonable inspection should have found it. Pennsylvania courts have dismissed cases where the shopper could not show how long a spill had been on the floor, so evidence about timing often matters.

Common Holiday Shopping Hazards

Seasonal conditions create predictable risks. Melting snow and rain tracked through entrances, merchandise left in aisles during restocking, freshly mopped floors without warning signs, curled or soaked floor mats, and poorly lit parking lots all appear often in premises liability claims. A store that mops a floor and skips the warning sign may have a hard time arguing it did not know the floor was wet.

Steps to Take After a Fall

If you are able, report the fall to a manager and ask for a copy of the incident report. Photograph the exact spot, the substance or object involved, and the lighting. Get names and phone numbers from witnesses. Ask the store, in writing, to keep any surveillance video, since footage can be recorded over quickly. Keep the shoes and clothing you wore, and see a doctor promptly, even if the pain seems minor at first.

How Shared Fault Affects Your Claim

Stores often argue that the shopper was distracted or wearing unsafe footwear. Under Pennsylvania’s comparative negligence rule, you can still recover as long as your share of fault is not greater than the store’s, but your compensation is reduced by your percentage of fault. Most claims must also be filed within two years of the injury.

Our attorneys have handled injury cases across the Philadelphia area for more than 35 years, and our team speaks many languages. You can learn more about our slip and fall legal services, or Find out if you have a case by telling us what happened.

Frequently Asked Questions

Can I sue a store if I fell on a wet floor?

Possibly. You generally need evidence that the store caused the wet floor, or knew or should have known about it and did not clean it up or warn shoppers.

What if the store says I wasn’t paying attention?

Pennsylvania allows recovery if your fault is not greater than the store’s. Any award is reduced by your share of responsibility.

How long do I have to file a slip and fall claim in Pennsylvania?

Most personal injury lawsuits must be filed within two years. Falls on government property can carry a much shorter notice deadline, so it helps to act quickly.

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Your Questions Answered

We understand when the injury occurs, you are scared and need immediate help. Here are the answers to some of the questions we hope are helpful to you.
If you come to us, we have all the answers for when you are injured in any type of accident.
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Do I have to pay to speak with an injury attorney?

Philly Lawyers offers free case reviews so that you can better understand your legal options. This means you pay nothing for your first consultation. Additionally, Kats, Jamison & Associates works on a contingency fee basis meaning that if you do choose to hire us, you pay us nothing unless and until we win your case. To learn more about what it takes to speak with an injury attorney about your claim here.

Philly Lawyers offers free case reviews and we are available 24/7. If you are injured in a car accident or any other type of motor vehicle accidents as well as a slip and fall, we are available without an appointment and we will see you at your convenience. However, appointments are still recommended.

If you are involved in a car accident, the insurance will typically cover the repairs for your vehicle, the medical bills, and the settlement for pain and suffering. On your insurance policy, we always recommend that in Pennsylvania, you select a full tort option as well as uninsured and underinsured motorist protection. In New Jersey policy, we recommend that you select a zero threshold option and also uninsured and underinsured motorist protection. There are other provisions of your insurance policy that you can select to further protect yourself and your family.

Depending on the severity of your injuries and the length of time you need to heal from your injuries will determine the length of your claim. Usually we prepare a request to the insurance company within a month after a medical treatment is completed. Sometimes they are willing to settle a case right away and sometimes insurance companies’ offers are too low. Lawyers are always required to convey to the client the amount of the offer. We can provide you with our opinion, but the final decision is always left to the client on whether they want to accept the offer or proceed with future litigation.

The amount of recovery is based on outstanding medical bills, your out of pocket expenses, your wage loss (if any), your doctor’s report with indication of your prognosis and diagnosis, and the policy limits of the person who caused the accident.

If you are experiencing pain, injury, or financial damages as a result of someone else’s negligence, you may have a personal injury case. If the other driver was at fault, our car accident attorneys will get you an appropriate compensation. Even when it is not obvious who is at fault in the accident, our experienced attorneys can help determine your rights. The consultation is free and you have nothing to lose by consulting with an attorney. Some cases are easy to determine who is responsible for the accident. For example, if you were rear-ended in a car accident, typically the other driver is responsible for that accident and the insurance company could be liable for any damages. Some accidents might require additional investigation to determine the fault.

Within the first few days, you will receive communications from both your insurance company and the other driver’s insurance company. You may be contacted by your health insurance company, doctors, and even attorneys. The other driver’s insurance company may request that you sign medical authorizations so they can retrieve your medical records. Before you speak to any of these people or sign any documents, it is important that you seek legal counsel.

In the state of Pennsylvania and New Jersey, your automobile insurance policy will pay for your medical bills to the extent of the maximum benefits that you purchased on your policy regardless of whose fault it is in an accident. Those two states are called “No Fault” states, which means that your insurance premiums cannot go up for the mere fact that your insurance company paid your medical bills. After the first party benefits are exhausted, then your healthcare insurance should be paying the rest of your medical bills. Your automobile insurance policy is always primary for the payment of your medical bills.

You are entitled to receive compensation for your vehicle. Depending on the amount of damages to your vehicle, the insurance company will pay for the repairs or replacement of your automobile. You are entitled to get your medical bills paid plus any other out of pocket expenses and the wage loss. The largest part of your compensation will be your pain and suffering settlement, and that depends on the extent of your injuries and how it has affected your life. If we are successful in proving that the other party is liable for your injuries and damages, you could be compensated for medical bills and any other hospital costs, lost wages, costs of rehabilitation and physical therapy, disability or disfigurement, pain and suffering, wrongful death, including loss of financial support and any other out of pocket expense that was related to your accident.

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